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Slashweb

AI agents

AI agents and chatbots for WhatsApp and web

An AI agent is not a menu of options: it understands what your customer writes, checks your systems in real time and solves the request. It sends quotes, books appointments, tracks orders and hands the conversation to a person when needed.

  • WhatsApp Business, web chat, Messenger and Instagram
  • Connected to your CRM, inventory, calendar and order system
  • Hand-off to a human with full context

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Tell us about your project and we will reach out by phone or WhatsApp as soon as possible.

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instant response
24/7
WhatsApp, web and social
Omnichannel
Spanish, English and more
Multilingual
projects delivered
50+
AI agent serving customers from a tablet and a phone

From scripted chatbot to an agent that solves

Traditional chatbots frustrate customers because they only follow a script. An AI agent understands open questions, keeps the conversation context and can take actions: check stock, generate a quote, create a ticket or register a lead in your CRM.

We have already taken it to production: for OMMA Cash we built a WhatsApp payments system that uses artificial intelligence to handle chats, a project that earned international recognition.

What your AI agent can do

We design the agent around your processes and give it secure access only to what it needs.

Sales and quotes

Answers product questions, recommends options, generates quotes and sends payment links.

Support and after-sales

Solves FAQs, tracks orders and opens tickets with complete information.

Scheduling and reminders

Books, reschedules and confirms appointments synced with Google Calendar or Outlook.

Lead qualification

Asks the right questions, qualifies the lead and registers it in your CRM for your sales team.

Answers from your information

Replies based on your catalogs, policies and manuals, without making things up.

Human hand-off

Detects when to transfer the conversation and gives your team a case summary.

Benefits of an AI agent

Instant response

No customer is left waiting, even after hours.

More conversions

Responding in seconds increases the chances of closing the sale.

Your team stays focused

The agent handles repetitive requests; your team handles high-value cases.

Data from every conversation

Learn what your customers ask and which products interest them.

Multiple languages

Serve customers in Spanish, English and other languages without extra staff.

Control and security

Clear limits, per-action permissions and logs of every conversation.

AI agent examples

01

WhatsApp support for e-commerce

Order status, returns and product recommendations in the same chat.

02

Virtual receptionist for clinics

Books appointments, sends reminders and answers questions about services and prices.

03

B2B quoting assistant

Receives bills of materials, checks prices and stock, and generates the quote as a PDF.

04

Internal help desk

Answers employees about HR policies, systems and processes using your documents.

How we build your agent

  1. 01

    Goal definition

    What the agent must solve, on which channels and how we will measure success.

  2. 02

    Knowledge and integrations

    We connect your catalogs, documents and systems through secure APIs.

  3. 03

    Conversation design

    Personality, brand tone, limits and human escalation rules.

  4. 04

    Testing with real cases

    We evaluate hundreds of conversations before launch and fine-tune.

  5. 05

    Launch and optimization

    We monitor metrics and improve the agent based on real conversations.

Channels and technologies

  • WhatsApp Business API
  • Web chat
  • Messenger
  • Instagram
  • Claude
  • GPT
  • Gemini
  • HubSpot
  • Google Calendar
  • Custom APIs

What our clients say

  • “I want to take a moment to talk about our collaboration with SlashWeb on the development of several web applications that have significantly improved our internal processes. Over several years we have worked together on different projects, and the results have been very positive. The SlashWeb team h…” Read more
    Vimifos

    Miguel Pineda

    Vimifos

  • “Noctua and Slashweb have been great allies on our way to building our organic SEO and website. They have always been attentive and in touch. They have a sense of urgency and professionalism. We are definitely looking for a long-term relationship to work as a team, and I wholeheartedly recommend them.”

    Mexus Accounting

    Raúl Sepúlveda

    Mexus Accounting

  • “Working with SlashWeb has been the opportunity to bring our ideas to life with technology, even improving the initial idea we had and optimizing it as much as possible. Thanks to SlashWeb we have launched projects and won hackathons and international recognitions: “Who says crypto doesn’t have any k…” Read more
    OMMA Cash

    Israel Cortés

    OMMA Cash

  • “Slashweb is a company that helped us automate all of our processes. A company dedicated to custom software development. Excellent service, highly trained staff, and responsible, delivering projects on time.”

    SGE

    Marcela Feria

    SGE

  • “I want to share my reflection on the positive impact Vajesed has had on our path toward technological innovation. Through our collaboration with Slash we found an invaluable boost that transformed the way we work. The combination of our ideas and Slash's solid team created an environment where creat…” Read more
    Vajesed · Tu Envío

    Omar Isaí

    Vajesed · Tu Envío

  • “Slash Web has been of great help in developing our SaaS platforms. Their understanding of our needs and ideas, and the way they turn them into simple processes that meet the established requirements, is a great strength of their development team. For Asesor Contable Express it is a source of pride a…” Read more
    Asesor Contable Express

    Alejandro Salcedo

    Asesor Contable Express

  • “We have worked with Slashweb on several projects since 2016, and what I value most about their services is the commitment with which they have handled our projects. We have always received great focus and dedication on each of them. Working with Slashweb guarantees Proproyectos cutting-edge technolo…” Read more
    Proproyectos

    Luz Rea

    Proproyectos

FAQ

Frequently asked questions

Put an AI agent to work for your customers

Tell us about your sales or support process and we'll propose the ideal agent for your business.

What is the difference between a chatbot and an AI agent?

A traditional chatbot follows a fixed decision tree. An AI agent understands natural language, keeps context and can take actions in your systems, such as checking inventory or registering a lead.

Can you connect the agent to my current WhatsApp number?

Yes, through the official WhatsApp Business API. We guide you through number verification and account setup.

Can the agent make up answers?

We design it to answer only with your authorized information, with clear rules on what it can and cannot say, and to transfer to a person when it doesn't know the answer.

How much does it cost to run an AI agent?

Besides development, there is a variable cost for AI model and WhatsApp usage. We give you a monthly estimate based on your conversation volume before starting.

Does it connect to my CRM?

Yes. We integrate HubSpot, Salesforce, Zoho, Pipedrive or your in-house CRM to log leads, conversations and opportunities automatically.

Request a quote

Tell us about your project and we will reach out by phone or WhatsApp as soon as possible.

By submitting you accept our Privacy policy