Andares digital platform: app, loyalty and interactive map

Andares is one of the most important shopping centers in Guadalajara, Mexico, with stores, restaurants, art, events and corporate towers. Its app is the digital touchpoint for visitors and for the people who work in its offices.

The challenge

The platform (app, admin panel and API) came from a previous vendor and had closed parts the client did not control. Andares needed a team to keep it stable, grow it every month and give it back full control of its technology.

What we do

• iOS and Android app: store and restaurant directory with reviews, promotions, an art circuit, an events calendar with registration and QR check-in, and on-brand notifications.
• Loyalty program: points, tiers and rewards; purchase-receipt upload and location-based check-in when arriving at the mall.
• Interactive digital map: floors, search and filters; every store links straight to its location.
• Corporate program: sign-up for people who work in the towers, events per tower and exclusive services.
• Admin panel: catalogs, a visual map editor, segmented push campaigns, satisfaction surveys, reward inventory and app install metrics.
• Public API so the website always shows up-to-date stores, art and maps.

What we have delivered

• A new sessions module and sign-in with email, Google, Apple and Facebook.
• A complete corporate program for the office towers.
• We removed a closed file-processing service and replaced it with a direct cloud flow: lower cost and the client owns 100% of the code.
• App metrics, reward inventory and real-time error monitoring.
• An interactive digital map with points of interest.
• A public API for the website and an upgrade of the app to the latest version of its platform.

What we are building now

We keep evolving the corporate program (per-tower notifications and adoption reports) and shipping improvements every month, with test builds before every store release.

How we work

Continuous delivery with automated integration and deployment, automated app testing, real-time error monitoring and AI-accelerated development, always reviewed by our team.